SHIPPING AND DELIVERY

Shipping & Delivery

The following information details our delivery charges and estimated delivery timescales in relation to particular territories in Jordan, Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Oman, Lebanon, Egypt, Iraq, Morocco, Tunisia & Algeria and Libya.

If you would like to have a product delivered to a country, or territory which is not listed, then please contact us on +962 6 5815494 to see if we can facilitate your order.

Please note: While we will always aim to meet the delivery timescales stated below, they are estimates only.

There may be circumstances beyond our control, which could result in delay, or mean that an order cannot be delivered to your preferred destination. In such instances, we will endeavor to inform you, and resolves the issue as soon possible.

 

Ordering

When you place an order through our website. abdeen.dev, you will receive an email from us to confirm the order has been made. This email will contain the order number, along with other details concerning your order. If it is your first time shopping with us, our call center will call you to confirm. If your order does not appear to complete, or if you encounter technical difficulties before you receive any confirmation, please contact our customer care team on +962 6 5815494 or send us an email at support@abdeen.dev and we'll help you to resolve the issue. Our customer care team will contact you by phone, email or SMS to validate your order and double check the delivery address and payment method. This helps us deliver orders to your doorstep quickly and with ease.

 

Returns & Refund Policy

If you request a refund, Abdeen Center will refund 70% of the original amount only to the original payment method that was used to make the booking.

Refunds of payments are applicable only in the cases of:

• Damaged Goods upon Delivery

• Delivered Goods do not match the ordered items exactly

Once a refund is requested, we will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

In case you wish to cancel an order placed BEFORE being shipped, a refund of 100% of the amount paid will be processed.

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